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What are the shipping costs?
Shipping costs will be calculated automatically in your shopping cart. For most accessories and lightweight products, shipping in Canada is free on orders over $100.
Do you offer financing methods?
At MURPH, we know that training equipment can be a significant investment. To make your purchases easier, we're excited to offer flexible financing options through Sezzle. This method allows you to manage your payments more easily and without stress.
What is Sezzle?
Sezzle is a payment platform that allows you to split the total cost of your order into multiple interest-free payments. This means you can acquire the equipment you need now, while spreading payments over a set period of time. For example, if you buy $200 of equipment, you'll be able to pay for it in four $50 installments, making it easier to manage your budget.
How does Sezzle work?
- Add items to your cart: Browse our online store and select the equipment you want to buy. Add it to your cart as usual.
- Choose Sezzle at checkout: When completing your purchase, select Sezzle as your payment option. You will be redirected to their secure interface to set up your payment plan.
- Create your Sezzle account: If you don't have an account yet, you can create one in minutes. All you need to do is provide some basic information, such as your name, email, and payment information.
- Confirm your payment plan: Once your account is set up, choose the plan that works best for you. Sezzle will show you a clear payment schedule, letting you know exactly when each payment will be due.
- Enjoy your purchase: Once you've confirmed the payment, you'll receive your equipment and can start using it right away, with peace of mind about future payments.
Why choose Sezzle?
- Financial flexibility: Sezzle allows you to acquire your items without having to shell out the entire upfront amount, which is especially beneficial for large purchases.
- Interest-free: As long as you make your payments on time, you won't have any additional fees. This makes the option very attractive compared to other forms of credit that can incur high interest.
- Quick and easy process: The registration and payment process is designed to be quick and user-friendly, allowing you to focus on your training rather than the paperwork.
Conditions to keep in mind
It's important to note that Sezzle may have credit limits, and payments must be met to avoid any penalties. Be sure to read Sezzle's terms and conditions to fully understand the commitments.
If you have any additional questions about using Sezzle or our funding methods, please feel free to contact us. We're here to support you on your buying journey and help you reach your training goals!
Do you offer discounts for bulk purchases?
Wholesale Discounts
At MURPH, we value our customers, whether they are individuals or professionals. If you plan to buy multiple items, you can get great discounts for bulk purchases.
Who can benefit from these discounts?
Our bulk discounts are available for:
- Companies wishing to equip their employees or their facilities.
- Sports clubs, gyms and fitness centers.
- Individuals wishing to purchase multiple items for personal use or as a gift.
How does it work?
- Contact us: If you want to make a bulk purchase, contact our sales team in info@murphfitness.ca or via our live chat. Provide details about the products you want to buy and the quantities.
- Get your quote: We will send you a personalized quote including applicable discounts.
- Finalize your order: Once you have accepted the quote, we will guide you through the ordering process.
Why buy in bulk?
- Savings: Take advantage of discounted rates and maximize your budget.
- Quality equipment: Access our full range of high-end training equipment.
- Personalized service: Receive special attention from our team to meet your specific needs.
Feel free to contact us for more information about our wholesale discounts. We're here to help you make the best choice for your workout gear!
What are the delivery times?
In general, you will receive your order within 2-5 days, depending on the date of your payment. Some items may take longer to ship. Please check the information on delivery times (pre-orders) on your product page.
Can I pick up my order in person?
Murph Fitness offers the possibility of picking up your orders at our warehouse in Alma. Click on the pickup option at checkout. You can then contact us to make an appointment for the pick-up.
Can I change or cancel my order?
Order modification
To change your order (size, color, model), contact us quickly by email at [email address] or via our live chat. Include your order number and any desired changes. If your order has already been shipped, no changes will be possible.
Order Cancellation
To cancel your order, contact our customer service as soon as possible. The faster you act, the more we can process your request before shipping. You will receive a confirmation by email.
Please note
- If your order has already shipped, check out our return policy
- Wholesale or custom orders may have different terms
If you have any questions, our team is at your disposal. Thank you for choosing MURPH for your training equipment!
What warranty do you offer on your products and how does it work?
Most of our products come with a 1-year warranty against manufacturing defects, covering defects in materials or workmanship. Some products offer a longer warranty, while exceptions apply for commercial use. This warranty excludes damage caused by misuse or normal wear and tear. For warranty details specific to your product or in case of a manufacturing defect, contact us at info@murphfitness.ca.
