At MURPH, we understand that training equipment can be a substantial investment. To make your purchases easier, we're delighted to offer you flexible financing options via Sezzle. This allows you to manage your payments more easily and without stress.

What is Sezzle?

Sezzle is a payment platform that allows you to split the total cost of your order into several interest-free payments. This means you can buy the equipment you need now, while spreading the payments over a set period. For example, if you buy a piece of equipment costing 200 $, you can pay for it in four instalments of 50 $, making it easier to manage your budget.

How does Sezzle work?

1. Add items to your basket: Browse our online store and select the equipment you wish to purchase. Add it to your basket as usual.
2. Choose Sezzle at checkout: When finalizing your purchase, select Sezzle as your payment option. You will be redirected to their secure interface to set up your payment plan.
3. Create your Sezzle account: If you don't already have an account, you can create one in just a few minutes. All you need to do is provide some basic information, such as your name, e-mail address and payment details.
4. Confirm your payment plan: Once you've set up your account, choose the plan that suits you best. Sezzle will show you a clear payment schedule, so you know exactly when each payment is due.
5. Enjoy your purchase: Once you've confirmed payment, you'll receive your equipment and can start using it immediately, with peace of mind about future payments.

Why choose Sezzle?

• Financial flexibility: Sezzle allows you to purchase your items without having to pay the full amount upfront, which is particularly advantageous for large purchases.
• Interest-free: As long as you make your payments on time, you won't incur any additional charges. This makes the option very attractive compared to other forms of credit that can incur high interest.
• Quick and easy process: The registration and payment process is designed to be quick and user-friendly, allowing you to concentrate on your training rather than the paperwork.

Conditions to bear in mind

It's important to note that Sezzle may have credit limits, and payments must be respected to avoid penalties. Be sure to read Sezzle's terms and conditions to fully understand the commitments.

If you have any further questions about using Sezzle or our financing methods, please do not hesitate to contact us. We're here to guide you through your purchasing journey and help you achieve your training goals!

Wholesale Discounts

At MURPH, we value our customers, whether they are private individuals or professionals. If you're planning to buy several items, you can benefit from attractive bulk discounts.

Who can benefit from these discounts?

Our bulk discounts are available to :

• Companies wishing to equip their employees or facilities.
• Sports clubs, gyms and fitness centers.
• Individuals wishing to purchase multiple items for personal use or as gifts.

How does it work?

1. How does it work? If you're interested in making a bulk purchase, contact our sales team at info@murphfitness.ca or via our live chat. Provide details of the products you'd like to buy and quantities.
2. Get your quote: We'll send you a personalized quote including applicable discounts.
3. Finalize your order: Once you've accepted the quote, we'll guide you through the ordering process.

Why buy in bulk?

• Savings: Take advantage of reduced rates and maximize your budget.
• Quality equipment: Access our full range of high-end training equipment.
• Personalized service: Receive special attention from our team to meet your specific needs.

Please contact us for more information on our bulk discounts. We're here to help you make the best choice for your training equipment!

Shipping costs will be estimated automatically in your shopping cart. For most products, shipping within Quebec for orders over 100$ is free.

In general, you will receive your order within 2 to 5 days, depending on the date of your payment. Some items may take longer to ship. Please check the information on delivery times (pre-orders) on your product page.

Murph Fitness offers the possibility of picking up your orders at our Alma warehouse. Please indicate this in the instructions and we will contact you. Click on the pick-up option during checkout.

Order Modification or Cancellation

At MURPH, we understand that the unexpected can happen after an order has been confirmed. If you need to change or cancel your order, here's what you need to know:

How do I change my order?

If you wish to make any changes to your order (such as changing the size, color or model), it's important to contact us as soon as possible. Here are the steps to follow:

1. Contact our customer service department: Send an e-mail to [e-mail address] or use our live chat. Please include your order number and details of the desired changes.
2. Fast processing: We will do our best to process your request quickly. Please note that if your order has already been shipped, we will not be able to make any changes.

How do I cancel my order?

If you have decided to cancel your order, here are the steps to follow:

1. Inform us quickly: Contact our customer service department as soon as possible. The sooner you act, the more likely it is that we will be able to cancel your order before it ships.
2. Confirmation of cancellation: Once we've received your cancellation request, we'll send you a confirmation by e-mail.

Please note

• If your order has already been shipped, you will need to follow our returns policy to return unwanted items.
• For bulk or customized orders, the conditions for modification or cancellation may differ. Please contact us for details.

We're here to help you every step of the way. If you have any further questions regarding the modification or cancellation of your order, please do not hesitate to contact us. Thank you for choosing MURPH for your training equipment!

MURPH Return Policy

At MURPH, your satisfaction is our priority. We are committed to providing you with quality products. However, if you are not completely satisfied with your purchase, we have put in place a simple and effective return policy.

Return period

You have 30 days from the date of receipt of your order to return an unused item. Returns after this period cannot be accepted.

Return conditions

For your return to be accepted:

• Items must be in their original condition, with all packaging, labels and accessories included.
• Products must not have been used or damaged.
• You are responsible for return shipping costs, except in the case of an error on our part, such as a defective product or an order error.

Returns process

1. Contact our customer service: Send us an e-mail at [e-mail address] or use our live chat to get a return number.
2. Prepare the package: Carefully pack the item in its original packaging.
3. Shipping: Return the package to the address we provide with your returns number. We advise you to use a tracking service.

Refund

Once we have received and inspected your return, we will process your refund within 5-10 working days. Refunds will be made to the original method of payment used at the time of purchase.

Non-refundable items

Certain categories of items cannot be refunded, such as :

• Personalized items
• Used or damaged equipment

If you have any questions about our return policy, please do not hesitate to contact us. Thank you for choosing MURPH for your training equipment needs!